FAQs
If you are looking for information on recycled or natural insulation then read on. We have put together a selection of our most frequently asked questions and answers, however if you can’t find what you are looking for or require any further information on any question then feel free to call us on 01768 485050 or submit a request on our enquiry form.
How would I buy insulation?
Our natural insulation products can be ordered online with the exception of Steicoflex and Steico Rigid Wood Fibre Insulation. Please contact us for details of how to order these products.
Email: enquiries@naturalinsulations.co.uk
Phone: 01768 485050
What is the delivery process?
Each of our products has a different delivery process, and the cost will be calculated at checkout. All insulation products will be delivered on a pallet. As someone needs to be present to accept a pallet delivery, we shall need to contact you to arrange a suitable delivery date once you have placed an online order. You will be asked for a contact number when you give your details on our payment page.
Alternatively you can phone us to place an order and discuss delivery and we can take your details over the phone:
Telephone: 01768 485050
Why You Should Install a Natural Insulation?
Natural Insulations:
- Are more thermally efficient than mineral fibre
- Use less energy and emit less CO2 in manufacture than mineral fibre (particularly Thermofloc)
- Are safer to handle than mineral fibre
- Have the ability to absorb and desorb moisture without losing their efficiency
- Can store CO2 during growth (hemp)
- Can help UK farmers find a market for their sheep wool (Thermafleece)
- Can be composted or incinerated for energy use at the end of their (long) life
- Thermofloc makes use of recycled newsprint
Is any insulation suitable for vegans?
Both SupaSoft Insulation and NatraHemp insulation are suitable for vegans.
SupaSoft Insulation is made from recycled plastic bottles, so SupaSoft doesn’t just save you money and cut carbon emissions but also helps reduce harmful plastic from entering the food chain.
NatraHemp is medium density insulation rich in home-grown hemp fibres. A safe, efficient and durable alternative when plant fibre is the preferred choice.
Can I lay natural and recycled insulation on top of existing mineral wool insulation in my loft?
All our insulations can be laid on top of existing insulation, even Thermofloc, which is a loose insulation made from recycled paper.
Do I need to insulate my loft hatch?
Yes, something like 5% of heat is lost through your loft hatch so we would advise you to insulate.
I want to insulate a sloping roof. Are your natural and recycled insulation suitable?
Yes, all our insulations are suitable but with an existing roof you must leave a 50mm air gap between the roof tiles and the back of the insulation.
Can natural and recycled insulations be cut easily?
The insulations that come in slabs can be cut with a non-serrated long knife (bread knives are ideal!)
Are any of your insulations suitable for cavity walls?
No, there is too much moisture in the cavity for a natural insulation.
Can I get a government grant for home insulation?
The answer is it depends on your local authority. Each local authority has its own independent scheme (or not as the case may be), and the only way to find out is to ask. You could also follow our link to the Energy Saving Trust (www.est.org.uk) which can can give you an idea of which grants you may be eligible for if you type in your postcode.
Why no more bad dreams?
Native Americans believed that webs of natural fibres like wool or hemp trapped bad dreams, only allowing good dreams to pass. Install a Natural Insulation in your loft to keep the bad dreams away!
